ookingCentral is the only rental platform that is designed from the ground up for multiple locations. This makes the booking platform simple, intuitive and secure for your staff and your customers.
What are Multiple Locations?
Multiple locations are most commonly used for rental businesses that have more than one location where customers can pick up their rental(s). Typical examples are boat rental operators with multiple docks and groups of marinas.
In BookingCentral, staff, rentals and bookings are assigned to locations. Your staff can view bookings only for the location(s) they are assigned to.
Staff Members
- Your staff members can be assigned to any number of locations. Each staff member can only see the calendar and orders for the location(s) the staff member is assigned to.
- Pro Tip: If you have a smaller staff or your staff members tend to switch between the locations, it’s usually easiest to give all your staff members access to all locations. If you run a larger operation, it is usually better and safer to limit staff access for each location.
Rentals
- Your rentals can be assigned to any number of locations. The system ensures that the same rental is not double booked at multiple locations at the same time.
- Pro Tip: Most operators keep rentals assigned to a specific location, but share rentals between locations when needed due to customer demand.
Customers
- Your customers book by location so there is no question which location the customer is booked at. Confirmation emails and texts will always contain the correct address for that location.
- Pro Tip: If you have locations that are close to each other, include a map and picture of the location in the reminder text. This will reduce the risk of customers going to the wrong location for their rental.
Payments
- Payments are automatically tied to the same location as the order/booking.
Delivery Locations
- If you deliver your rentals, you can set up your delivery locations in BookingCentral. Rentals can be grouped by delivery location in the calendar and manifests. You can also specify delivery fees for each rental type.
Summary
BookingCentral’s support for multiple locations and delivery locations is easily the best on the market. If your business has more than one location or if you utilize delivery locations, then BookingCentral is the best booking platform for you. Reach out to our team to learn more today!
